Date: 01-07-2022 to 30-11-2022
Area: Volunteer Management
Type of Contract: Contract
Location: New Delhi
Email Application with one page resume to: opportunities@india2022wwc.com
Email Subject: Central Volunteer Manager - FIFA U-17 Women’s World Cup 2022
Application Deadline: 28th June 2022
Background:
India is proud to be hosting the FIFA U-17 Women’s World Cup in 2022. This is the third most important event of the FIFA calendar for Women’s Competitions, with 16 countries playing a total of 32 games. The FIFA U-17 Women’s World Cup has been a key stepping stone in the careers of a large part of world football stars and will be one of the most important events ever to be hosted in Indian football history. The tournament has a huge worldwide reach and is a golden opportunity to showcase to the world, our cities, culture and the capability of organizing an event meeting the highest standards.
Undoubtedly, the FIFA Under 17 Women’s World Cup will have a lasting influence on Indian Football and is primed to be a game changer for the Football Vision in India through up gradation of infrastructure, improved game operations standards and refining the overall quality of the game.
Job Description:
This position will be responsible for managing and coordinating all the Volunteer Operations for the Local Organizing Committee (LOC).
Key Responsibilities:
- Screen the volunteer applications received for suitability and accordingly support in interview and finalisation of the volunteers
- Work with the Senior Volunteer Manager to develop processes for volunteer attendance, meals distribution and volunteer trainings
- Responsible for helping the Senior Volunteer Manager design and finalize the Volunteer Handbook and similar documents as required
- Coordinate with hiring and training of venue volunteer managers for consistent delivery across venues
- Coordinate with the media and marketing department to enhance the outreach of the Volunteering Programme
- Develop strategies to keep the selected volunteers engaged and motivated at all times to ensure they don’t drop out
- Coordinating with the Venue Volunteer Managers for keeping a log of daily attendance, meals for volunteers and ensuring smooth disbursement of allowances to the volunteers
- Creating daily and weekly reports for the Management related to the volunteer operations for all three host cities
- Coordinating with the department heads for finalizing volunteers, department and sub-department wise and assisting with any additional volunteer requirement during the tournament period
- End to end management of the official volunteer’s email address
- Assist with other requirements when needed
Candidate Profile:
- Sports Management Graduate/Management Graduate/Human Resource Management Graduate from a recognised university
- IT experience in Volunteer Management Systems is a plus
- Minimum two (2) Years of Volunteer Management/HR Management in large scale events or organisations. Experience in sports events is an added advantage
- Fluency in English (written and spoken) and Hindi (spoken). Knowledge of Marathi or Odia is an added advantage
- Ability to solve problems, negotiations and conflict resolutions
- Ability to lead a team and an excellent ability to work under pressure
- Strong interpersonal skills, ability to develop relationships and communicate with all levels of management
- Knowledge of Microsoft Office (Word, Excel, PowerPoint and Teams) is a must
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